Returns & Exchanges

At Peace Coffee, we want you to love every sip, but because coffee is a perishable food item, we cannot accept returns on roasted beans. If you have an issue with your order or equipment, please contact us within 30 days so we can make it right.

Return Process

• 1.
  Contact Support

  Email our customer experience team with your order number and a brief description of the issue or damage.

• 2.
  Provide Documentation

  For damaged equipment or incorrect shipments, please attach a clear photo of the items and the packaging.

• 3.
  Evaluation

  Our team will review your request within 2 business days to determine eligibility for a replacement or store credit.

• 4.
  Resolution

  Once approved, we will ship out a fresh bag or replacement gear at no additional cost to you.